Privacy Policy.

This policy explains how JIN MARKETING, operated by WINDE CO. (“we”, “us”), handles personal information when you use www.jinmarketing.jp and the JIN AI assistant on it. It is written to meet Japan’s Act on the Protection of Personal Information (APPI) and, where it applies to you, the EU and UK General Data Protection Regulation (GDPR).

1. Who is responsible

• Business: JIN MARKETING (WINDE CO.)
• Representative: Takato Minemura
• Address: Mitsuhashi Bldg, 1-3-3 Kita-Aoyama, Minato-ku, Tokyo 107-0061, Japan
• Contact for privacy matters: contact@jinmarketing.jp

2. What we collect

• Market Entry Report applications: your name, company, role, email, company website, the product or service you want to bring to Japan, your budget range, timeline and any message.
• Contact enquiries: your name, company, email, website, your answers to the questions in the form and your message.
• Guide downloads: your name, email and company.
• JIN AI conversations: what you write to JIN AI, its replies, the page you were on, and what you tell it about your business (for example what you sell and where you are with Japan).
• Readiness check: your answers and score stay in your browser. We do not ask for your email.
• Technical data: standard server logs such as IP address, browser type and the pages requested, kept by our hosting provider for security and operation. We also count JIN AI messages, searches, form submissions and admin sign-in attempts per IP address (and form submissions per email address) to prevent abuse.
• Page views: we count visits with Vercel Web Analytics, run by our hosting provider. It records the page, the referring site, country, browser, operating system and device type. It uses no cookies and does not identify you; visits are grouped with a hash that is discarded after 24 hours.

We do not use advertising cookies or advertising trackers. Please do not send us sensitive personal information (for example health data) through the forms or JIN AI.

3. How we use it

• To reply to your enquiry, process your report application and prepare the report and any proposal.
• When you request a guide, to send it to you and to follow up by email with related guides, articles and information about our services. You can opt out at any time by replying to any of these emails or emailing contact@jinmarketing.jp.
• To answer your questions through JIN AI, and to keep the conversation going across pages.
• When you contact us after using JIN AI, to read that conversation so we do not ask you the same things twice.
• To improve our answers, research and website, based on the questions people ask.
• To keep the website secure and prevent abuse.
• To meet our legal and accounting obligations.

We do not sell your personal information, and we do not use it for automated decisions that have legal or similarly significant effects on you.

4. Legal bases (GDPR)

Where the GDPR applies, we rely on: steps you ask us to take before a contract, and performing that contract (report applications and projects); our legitimate interests in replying to enquiries, following up with people who request our guides, running JIN AI, improving our service and keeping the site secure; and our legal obligations. You can object to processing based on legitimate interests at any time (see section 9).

5. JIN AI

JIN AI is an assistant that answers questions about entering the Japanese market. To produce answers, your messages are sent to Anthropic, PBC, which processes them on our behalf. Under Anthropic’s commercial terms, data sent through its API is not used to train its models.

The conversation and what JIN AI learns about your business are stored in your browser for 30 days, so you can continue on any page. You can delete them at any time with “Clear conversation”. A record of each conversation is also kept on our side for 12 months so we can improve our answers and prepare if you contact us. JIN AI may make mistakes; prices and facts it gives are taken from this website, and nothing it says is legal advice.

6. Who we share it with

We use the following providers to run the website and our service. They process personal information only on our instructions:

We may also disclose information where the law requires it, or to protect our rights or the safety of others.

7. Transfers outside Japan and your country

Our records are stored in Singapore. To generate answers, JIN AI conversations are processed by Anthropic in the United States or in other countries where it operates. Our providers are US companies. Singapore protects personal data under its Personal Data Protection Act (PDPA). The United States does not have a single comprehensive federal data-protection law equivalent to the APPI or the GDPR; protection there depends on state laws and on each provider’s contractual commitments. We rely on our providers’ data-processing terms (including, where applicable, the EU Standard Contractual Clauses) and on their security measures. You can ask us for more information about these safeguards.

8. How long we keep it

• JIN AI conversation records: 12 months, then deleted automatically.
• JIN AI memory in your browser: 30 days, or until you clear it.
• Enquiries, applications and guide requests: 3 years after our last contact, unless we start working together.
• Client records: for as long as we work together, and afterwards for as long as accounting and tax law requires.
• Abuse-prevention counters: 90 days.

9. Your rights

You can ask us to tell you what personal information we hold about you, and to correct, delete, stop using or stop sharing it. Where the GDPR applies, you also have the rights of access, rectification, erasure, restriction, objection and data portability. Email contact@jinmarketing.jp; we may need to confirm your identity first, and we will reply without undue delay and in any case within one month.

You can also complain to a supervisory authority — in Japan, the Personal Information Protection Commission; in the EU or UK, the data-protection authority where you live or work.

10. Storage in your browser

We store two items in your browser’s local storage: jin.visitor.v1 (what JIN AI has learned about your business, and your readiness score) and jin.chat.v1 (your JIN AI conversation). Both expire after 30 days and are never used for advertising. A sign-in cookie is used only on our staff area. You can remove stored data with “Clear conversation” in JIN AI or through your browser settings.

11. How we protect it

• All traffic to the website is encrypted (HTTPS).
• Records are kept in a database that only authorised staff can open, behind a separate sign-in.
• Credentials and keys are kept out of our code and limited to the people who need them.
• We limit what we collect to what we need, and delete records when the periods above end.
• We review our providers’ security and data-processing terms.

12. Children

This website is for businesses. It is not directed at children, and we do not knowingly collect their information.

13. Changes

We will update this page when our practices change and change the date at the top. If a change is significant, we will say so clearly on the website.

14. Contact

Questions or requests about your personal information: contact@jinmarketing.jp — JIN MARKETING (WINDE CO.), Mitsuhashi Bldg, 1-3-3 Kita-Aoyama, Minato-ku, Tokyo 107-0061, Japan.